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Customer Support Center

Customer Support Center
Customer Support Cente
Customer Support Cente

Open from 9am to 18pm through 365 days a year. Providing every service for customers such as ticketing, program information and shuttle bus schedule. Also providing first-aid medicine and services for the disabled.

Location
National Theater of Korea - Haeoreum Grand Theater floor L

Opening Hours
9:00 a.m. ~ 18:00 p.m

Customer Support
Ticket reservation, performance info, shuttle bus info, service for the disabled

Telephone
02-2280-4114(Customer Services)

Child Care(Kids Zone ‘laonnuri’)

Child Care(Kids Zone ‘laonnuri’)
Child Care(Kids Zone ‘laonnuri’)
Child Care(Kids Zone ‘laonnuri’)

We operate a child care center to help our audience enjoy performances.Children can enjoy themselves playing safely with teachers. In order to keep children calm, we do not allow parents to enter the center. We appreciate your understanding in this matter.

Location
National Theater of Korea - Haeoreum Grand Theater floor L

Opening Hours
Open half an hour before the performance starts until it ends

Customer Support
Available to children aged from 36 months to 6 years accompanied by the day’s ticket holders

Capacity
15 children

Staff
1 teachers

Charge
Free

Telephone
02-2280-4114 (Child Care Center)
Cloakroom

Cloakroom

Cloakroom

Only items (flowers, food, luggage, etc.) that are not allowed into the concert venues can be stored.

Rental fee : Free / ID is required
Opening hours : 1 hours prior to the start of a performance until 10 minutes after the performance end
Location : rental desk in the lobby on the 1st level of the Each theater (Separately operated product storage for each theater)

※ Items left in the cloakroom will be turned over to the Lost and Found in Service Plaza

Opera glasses

Opera glasses

For the performances in Haeoreum Grand Theater opera glasses are available for rental during performances.

ㆍRental fee : KRW 3,000 / ID is required
ㆍOpening hours : 1 hours prior to the start of a performance until 10 minutes after the performance end
ㆍLocation : rental desk in the lobby on the 1st level of the Haeoreum Grand Theater
(The quantity is limited and may be closed early.)

※ The service is currently not available due to covid-19.

Nursing room

Nursing room

ㆍLocation : in the lobby on the 1st level of the Haeoreum Grand Theater
ㆍOpening hours : 1 hours prior to the start of a performance until 10 minutes after the performance end

※ The nursing room is temporarily closed due to covid-19